Terms and Conditions
Terms and Conditions
Effective Date:
Welcome to The Legacy Company! These Terms and Conditions (Terms) govern your use of our website (www.thelegacycompany.in/) and mobile application (App) and your interactions with our products and services. By accessing or using our services, you agree to comply with these Terms.
Please read them carefully before making any purchases or using our platform.
General Terms:
1.1. Eligibility: You must be at least 18 years old to use our services. By accessing or using our website or App, you confirm that you are of legal age to form a binding contract.
1.2. Account: To access certain features on our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3. Accuracy of Information: You agree to provide accurate and complete information when creating an account or making a purchase. It is your responsibility to update your account information promptly if there are any changes.
Product Information and Pricing:
2.1. Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, images, or any other content on our platform are error-free, complete, or up-to-date. If you receive a product that differs significantly from its description, please refer to our Return and Refund Policy (Section 5) for further assistance.
2.2. Pricing: All product prices are listed in the currency specified on our website or App. We reserve the right to modify product prices at any time without prior notice. However, such changes will not affect the price of products already added to your cart during a current browsing session.
2.3. Promotions and Discounts: From time to time, we may offer promotions or discounts. These offers are subject to specific terms and conditions and may be revoked or modified at our discretion.
Payment:
3.1. Payment Methods: We accept payment through various methods, such as credit cards, debit cards, and other online payment platforms. By providing your payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount to your chosen payment method. Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
3.2. Fraud Prevention: To prevent fraudulent transactions, we may perform security checks on orders, including but not limited to verifying payment details and conducting address verification. We reserve the right to cancel any order if fraudulent activity is suspected.
Shipping and Delivery:
4.1. Shipping: We aim to process and ship orders promptly. Shipping times may vary based on your location, Pincode and the shipping method chosen during checkout.
WE WILL DISPATCH ORDER WITHIN 24-72 HOURS OF RECEIVING. PLEASE NOTE THAT ORDER DISPATCHED ARE ONLY ON WORKING DAYS.
4.2. Delivery: Once the product leaves our facility, we rely on third-party shipping partners to deliver your order. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by shipping carriers or other factors beyond our control.
If you have received an SMS or EMAIL of order delivered status and if it is not received by you, please email or contact us within 24 hours.
4.3. International Orders: For international orders, you may be subject to customs duties, taxes, or other fees levied by your country's government. You are responsible for paying these additional charges.
Changes to the Terms:
We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website or App. Your continued use of our services after such modifications constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of [Your Country]. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City].
Contact Us:
If you have any questions, concerns, or requests regarding these Terms or our services, please contact us at:
Email: aanantproducts@gmail.com